What data we collect, why we collect it, how it's stored, and what your rights are — all explained clearly on this page.
Crickexbd.im ("we", "our platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using crickexbd, you agree to this Policy.
In brief: We never sell your data to third parties. Your information is used solely to improve our services and keep your account secure.
This Privacy Policy applies to the crickexbd.im website, mobile application, and all associated services. It comes into effect whenever you access our platform, register an account, or use any of our services.
As a responsible online gaming platform, crickexbd follows international standards in user data protection. We are committed to upholding the principles of GDPR and other applicable data protection regulations.
This Policy applies solely to crickexbd's own services. Third-party sites and payment gateways (such as bKash and Nagad) are governed by their own privacy policies.
Crickexbd collects information in two main ways — what you provide directly and what is collected automatically.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Account Verification & KYC |
| Contact Information | Mobile number, email address | Account Registration & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & AML Verification |
| Device Information | IP address, browser type, OS | Security & Fraud Prevention |
| Gaming Information | Betting history, wins & losses, session duration | Responsible Gaming & Service Improvement |
| Cookie Data | Session cookies, preference cookies | Improving User Experience |
We only collect information that is necessary to provide our services. Collecting data beyond what is required goes against our policy.
Crickexbd uses your information for the following purposes:
Opt-Out of Marketing: If you no longer wish to receive promotional messages, you can unsubscribe at any time through your account settings.
Crickexbd applies industry-leading security standards to protect your information. Our security infrastructure includes:
Your Responsibilities: No method on the internet is 100% secure. Keep your password strong and never share it with anyone. Avoid logging in over public Wi-Fi.
In the event of a security breach, crickexbd will notify affected users as quickly as possible and take action in accordance with its legal obligations.
Crickexbd does not sell or rent your data. However, limited information may be shared with trusted third parties in specific circumstances:
Every third party is bound by a data processing agreement with crickexbd and is not permitted to use your information for their own purposes. We only work with partners who comply with GDPR and equivalent standards.
Crickexbd uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help enhance your experience.
Types of cookies we use:
Cookie Controls: You can disable non-essential cookies through your browser settings. However, some features may become limited.
Crickexbd does not retain your data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period expires, data is securely deleted or anonymized. Retention periods may be extended where required by law.
Crickexbd strictly prohibits the collection or processing of data from anyone under the age of 18. Our services are intended exclusively for adults.
If we discover that a minor has submitted information on our platform:
If parents suspect their child is using crickexbd, please support@crickexbd.imto get in touch.
Crickexbd's servers may be located in multiple countries, which means your data may be transferred across international borders. In such cases, we ensure that:
Please Note: Your data remains equally protected even when transferred internationally.
You have several rights over your personal data. To exercise these rights, contact us at support@crickexbd.im — we are required to respond within 30 days.
You have the right to know what information we hold about you and to receive a copy of it.
If any information we hold about you is inaccurate or incomplete, you may request a correction.
Under certain circumstances, you may request the deletion of your data ("right to be forgotten").
In certain cases, you may request that the processing of your data be temporarily paused.
The right to receive your data in a structured, machine-readable format and transfer it elsewhere.
You can object to your data being used for marketing purposes. Unsubscribing from marketing messages takes effect immediately.
Crickexbd may update this Privacy Policy from time to time. When changes are made:
Note: Check this page regularly. If you have any questions about changes, feel free to contact us.
For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our Data Protection team:
If your privacy complaint remains unresolved, you have the right to escalate it to the data protection authority in your country.
Your data is completely secure with crickexbd. Register today and enjoy Bangladesh's best gaming experience with total peace of mind.